Privacy Policy
This Privacy Policy explains the AlphaBetaPost when you use the AlphaBetaPost's websites, games, mobile applications and other online products and services that incorporate this Policy (collectively "Our Services"), or when you otherwise interact with AlphaBetaPost , how AlphaBetaPost collects, uses and discloses information about you. To act as a data controller for your personal information for the purposes of the EU General Data Protection Regulation.
The company will provide additional notices in some cases (such as adding a statement to our service homepage, or sending you another notice). The company encourages you to review this privacy policy every time you access our services to learn about the latest methods of processing information by the company and to understand the ways to protect your personal privacy.
1. Personal information we collect and how we collect it
When you interact with or use our Services, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our Services (e.g., information about how you interact with our Services) and sometimes we collect the personal information directly from you when you use our Services (e.g., information you give us when setting up your account or user profile). At times, we may collect personal information about you from other sources and third parties, including other players.
Information We Collect Automatically or From You Directly
Registration Information
We may offer you the option to complete a user profile that is visible to other Studio users (“Account"). If you create an Account, you may provide us your name, a username, e-mail address, a password and other information that helps us confirm that it is you accessing your Account. We may do this through in-game dialog boxes, which you may choose to skip. If you sign into the Services with Facebook Connect, we will collect information that is visible via your Facebook account such as: (1) your first and last name, (2) Facebook ID, (3) Profile Picture/Image/URL, and (4) list of Facebook friends. Your Account may be used to publicly identify you as part of social features of the Services, which may include user-to-user interaction, chat or messaging functionality, public leaderboards, head-to-head competition, and other similar features. Your username associated with your Account will be public and will be shown to other users. In addition, your username will allow others to access information on your user profile that is considered public or that you have designated as public in your user profile settings.
Address Book Information
We may also offer you the ability to choose to import your contacts or manually enter e-mail addresses so that you can locate your contacts on Studio and invite your contacts to join you in the Services. This information is typically collected through the use of third-party mobile device software development kits. If you choose to import your contacts or manually enter e-mail addresses, we will store those contacts for purposes of helping you and your contacts make connections through our Services. You are responsible for ensuring your sharing of this information with us is compliant with applicable laws. In some countries, this may require you to get permission from the people you invite before you share their information.
Technical and Usage Information
When you access our Services, we may use cookies and other similar technologies to collect (i) certain technical information about your mobile device or computer system, including IP Address, mobile device ID (IDFA, Google Advertising ID or other identifiers), and the version of your operating system; and (ii) usage statistics about your interactions with the Services, including the links, objects, products and benefits you view, click or otherwise interact with (also known as “Clickstream Data"). Our emails may also contain tracking pixels that identify if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. In connection with your use of certain Services, we will create and assign to your device an identifier that is similar to an account number. In addition, in certain circumstances, we may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as username, character name, or e-mail address. We may also infer your approximate geographic location based on your IP address.
Payment Information
When you order any good or service through the Services, including any virtual currency or virtual good, we collect certain non-financial transaction information related to these purchases, including what you purchased, the price, and the date. Your in-app purchase transactions are processed by third-party payment processors, such as Apple (for purchases on iOS devices), Google (for purchases on Android devices), or Amazon (for purchases on Kindle devices). The third-party payment processors will collect your name, phone number, e-mail address, mailing address, billing address, and complete credit card information to enable them to process your payment. The third-party payment processors may also retain this information to enable you to purchase additional items through our Services without having to re-enter your payment information each time. Please note third-party payment processors do not share your financial information, like credit card numbers, with us. In addition, please note that the third-party payment processors’ processing of transactions and collection and use of your personal information is governed by their terms of service and privacy policy, and purchases through these third parties may also be subject to additional policies. We encourage you to review the terms of service and privacy policies of those third parties to learn more about how they handle your personal information.
Information Collected by or Provided to Customer Support
When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game-play or activity on the Services, and your username or ID number. We will also store the correspondence and information within the correspondence that you choose to share with us.
Communication Preferences
We may collect information about your interests and communication preferences that you choose to provide, such as when subscribing to news or alerts.
2. How we use your information
We may use information about you for various purposes, including to:
• Provide, maintain and improve our current Services;
• Develop new Services;
• Provide and deliver the products and services you request and send you related information;
• Facilitate communications between users;
• Respond to your comments, questions and requests and provide customer service and support;
• Send you technical notices, updates, security alerts, push notifications and support and administrative messages;
• Communicate with you about products, services, offers, promotions and events offered by us and others, and provide news and information we think will be of interest to you;
• Personalise and improve our Services with the use of profiling to provide targeted advertisements, content or features;
• Process and deliver contest entries and rewards;
• Monitor and analyse trends, usage and activities in connection with our Services;
• Link or combine with information we get from others to help understand your needs and provide you with better service;
• Carry out any other purpose for which the information was collected.
However, we do not request or intend to collect any “special categories information" such as information on health, race, religion, political opinions, sexual preferences or orientation. Be cautious when sharing this information about yourselves (or others) in our Services.
3. Third party account data
The personal information we collect when you login via a Third Party Account may depend on your privacy settings for that Third Party Account.
We don’t control how such third parties collect, use and share your personal information. You should review the relevant third party privacy policy for more information.
- Age: For age verification purposes, we may collect date of birth from users before we permit them to use the Services.
- Purchases: If you make a purchase within the Services through the relevant store, we may collect and maintain your purchase history and details however, we do not receive your credit card number.
- Customer Service: We may collect emails, chat records, attachments and customer opinions for customer consultation, handling complaints and other business, delivering announcements, and performing customer support tasks.
- Other Automatically Collected Info:
Device Identifiers. We may collect IP information, unique device identifier, device ID, advertising ID, application ID or other identifiers
The following information may be collected while you use the Services:
- Activity and usage records, game scores, credits, access logs, improper usage record and fraud detection information, device information (model, service provider information, OS information, language and country information,),
- Precise geo-location data (GPS, with your consent)
Domain name, browser type and operating system device type and other statistical or technical information related to your device or the version of our Services that you are using.
4. Children
You must be over 13 years old to play our games and use our Services. We do not collect personal data from anyone under 13 years old person knowingly and willfully. However if the Services are used by such person in contradiction to this Privacy Policy, we may collect personal data from such person. If you believe that we might have any information from or about a child under 13 years old (or under 16 years old in certain jurisdictions in the European Union countries and/or districts), please Contact Us.
5. Data Protection Rights
You, and your legal guardian if you are a minor, have certain data protection rights under applicable law. Your rights under applicable law may include:
a) Access to the personal information we process about you as well as the right to data portability,
b) The right to have personal information corrected or erased,
c) The right to restrict the processing of your personal information
d) The right to withdraw your consent at any time for consent we have obtained from you, although this will not affect the lawfulness of the processing prior to the withdrawal.
e) You also have the right to object, at any time, to the processing of your personal information which is based on BNEI’s legitimate interests.
f) Where we process your personal information for direct marketing purposes, you have the right to object at any time to such processing, including for profiling purposes to the extent that it is related to direct marketing. If you object to processing for direct marketing purposes, we will no longer process your personal information for such purposes. In that case we may still send you transactional or relationship messages, but only about our ongoing business relations.
g) The right to not be discriminated against for exercising these rights.
To exercise these rights, you should make a request using our contact details set out below. If you are not satisfied with the way we handle your request, and your country of residence has a supervisory authority, you may lodge a complaint with such supervisory authority in your country of residence. We do not provide different levels of service if you exercise these rights. However, if you request that we delete or cease collecting information which is necessary to ensure adequate functioning of the Services, you may not be able to use all or some parts of our Services.
Storing and deleting data:
Personal information collected through the Services is being stored and deleted in compliance with privacy requirements. All data will be de-identified or deleted if no longer required for the purposes mentioned above, unless further retention is required by law.
6. Security
We takes appropriate and reasonable security and technical measures to protect your personal information from unauthorized access, loss, alteration, and misuse. Personal information collected by us is stored in secure operating environments that are not available to the public (i.e. locked rooms). However, no system is 100% secure (i.e. no Internet or email transmission is ever fully secure or error free). In particular, email or messaging sent to or from Customer Support may not be secure. Therefore you should take care in deciding what information you send to us. By using our services, you assume the risk.
7. Contact
If you have any questions about this Privacy Policy or our practices, please contact us: hafid.alhyane123@gmail.com